Terms of Service
Effective Date: October 1, 2025
Last Updated: October 1, 2025
Welcome to StayBooked LLC (“StayBooked,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, platform, AI services, call automation tools, marketing systems, and any related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
1. Overview of Services
StayBooked LLC provides AI-powered solutions designed to help service-based businesses recover missed calls, automate follow-ups, schedule appointments, manage customer communications, and improve lead conversion rates.
Our Services may include:
AI voice receptionists and follow-up systems
SMS and email automation
Call tracking and analytics
Marketing and advertising services
Reputation and review management
2. Eligibility
You must be at least 18 years old and legally able to enter into binding contracts to use our Services. By using our Services, you represent that the information you provide is accurate and that you have the authority to act on behalf of your business or organization.
3. Accounts and Access
When you create an account, you agree to:
Provide accurate, current, and complete information.
Keep your login credentials secure.
Accept responsibility for all activity under your account.
StayBooked LLC is not liable for unauthorized access resulting from your failure to secure your credentials.
4. Payments and Billing
All fees for StayBooked Services are clearly outlined in your plan or agreement. By purchasing a plan, you agree to:
Pay all applicable fees on time.
Authorize StayBooked to charge your chosen payment method automatically.
Understand that all fees are non-refundable unless otherwise stated in writing.
We reserve the right to suspend or terminate access to Services for overdue accounts.
5. AI Call and Messaging Services
StayBooked’s AI systems may place, record, or respond to calls and messages as part of your workflow. By using these features, you acknowledge and agree that:
You are responsible for obtaining any necessary consent from your customers, contacts, or employees.
You must comply with all TCPA, CAN-SPAM, FTC, and other applicable laws regarding automated communication.
StayBooked is not responsible for any legal claims resulting from your misuse of AI or automation tools.
6. Data Usage and Privacy
We collect and process data in accordance with our Privacy Policy. By using our Services, you grant StayBooked a license to use anonymized or aggregated data for analytics, service improvement, and product enhancement.
We do not sell customer data or personal information.
7. Third-Party Integrations
Our platform may integrate with third-party software (e.g., GoHighLevel, Twilio, Calendly, Facebook). You acknowledge that:
Third-party platforms are governed by their own terms and policies.
StayBooked is not responsible for third-party outages, errors, or data breaches.
8. Intellectual Property
All StayBooked software, trademarks, logos, content, and technology remain the exclusive property of StayBooked LLC. You may not copy, resell, or reverse-engineer any part of our Services.
You retain ownership of all data and content you provide to the platform.
9. Prohibited Uses
You agree not to use the Services for:
Spamming, harassing, or misleading communications.
Sending unlawful or deceptive content.
Violating data privacy or telecommunication laws.
Attempting to breach or disrupt our systems.
Violation may result in suspension or termination of your account without refund.
10. Limitation of Liability
To the fullest extent permitted by law, StayBooked LLC is not liable for:
Any indirect, incidental, or consequential damages.
Loss of revenue, profit, data, or goodwill.
Any issues caused by third-party tools, user error, or technical failures.
Our total liability shall not exceed the total amount paid to StayBooked in the past 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless StayBooked LLC, its officers, employees, and affiliates from any claims, damages, or expenses (including attorney fees) arising from your use of the Services or violation of these Terms.
12. Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We may also update these Terms, and continued use constitutes acceptance of any changes.
13. Termination
Either party may terminate the agreement at any time. Upon termination:
You must cease all use of the Services.
Outstanding fees remain due immediately.
Sections regarding payment, liability, and intellectual property will survive termination.
14. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles. Any disputes will be resolved in Maricopa County, Arizona.
15. Contact Us
If you have questions about these Terms, please contact:
📧 [email protected]
🏢 StayBooked LLC
Phoenix, Arizona, USA